Policies

Customer Care

Customer service is a top priority at Pellicci Phone Repair. Repairs will be carried out with the upmost display of professionalism and respect for the clients. All clients will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status. If any problems arise, customers should contact Pellicci Phone Repair directly at (303)910-7429. 

Repair Policy/Waiver

I authorize a Certified Pellicci Phone Repair technician to perform repair work on my electronic device. I understand that the technician is an Apple certified iOS technician that is capable to perform work on electronic devices but is not an authorized service dealer. Further, I agree to release, indemnify, and hold Pellicci Phone Repair from liability for any claims or damages of any kind or description that may arise from any repair work performed on my electronic device, unless it is cause by severe negligence of the technician. ****I understand that Pellicci Phone Repairi is not responsible for any data loss or water resistance being lost, which may occur as a result of work done on my electronic device.**** I also understand that I have the option to, and I am responsible for backing up the device before allowing any repair to be performed on my device in the event of any data loss and hardware or software failure.**** iPhone 7-X series LCD/Digitizer repair MAY cause the Fingerprint Sensor/Home Button/FaceID to become inoperable due to a Apple Firmware Problem****        Pellicci Phone Repair will not be held responsible for this malfunction. I understand that the technician preforming the repair will not browse through any personal, private or confidential information or data; however, he may inadvertently see data during the course of their work. I understand that any confidential data should be removed from the device prior to having repair work performed on the device.  ****The password or pattern code must be available or deactivated upon repair to mobile device.**** I understand that repairs or technical support performed by Pellicci Phone Repair may void manufacturer warranties, especially in the case of iOS device repairs. Pellicci Phone Repair does not assume any liability or warranty in the event that the manufacturer warranties are voided but may, at its sole discretion, offer its own warranty on the parts and/or services performed. We offer 30 day warranty on LCD/Digitizers and all other repairs. Warranty does not cover cracked glass or water damage to device.

Accepted Payment Methods

- Credit / Debit Cards (fee may apply)
- Cash

- PayPal

- Zelle

- Venmo

- Cashiers Check

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Pellicci Phone Repair

303-910-7429

Portland, Oregon

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Designed by Tucker Pellicci